Terms & Conditions

Effective Date: 17 AUG 2025
Business Name: Frames Inn
Website: https://framesinn.com

Introduction

Welcome to Frames Inn. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. If you do not agree, please do not use our services.

Eligibility

You must be at least 18 years old to place an order with us. By using our site, you represent that you meet this requirement.

Products & Services

Frames Inn sells wooden framed canvases, created on a print-on-demand basis. Each product is custom-made once an order is placed. Product images on the site are for illustrative purposes; actual colors and textures may vary slightly.

Orders & Payments

  • Orders can be placed online through our website.
  • Payments are securely processed via Razorpay.
  • We reserve the right to cancel any order in case of payment issues, stock unavailability, or suspected fraudulent activity.

Shipping & Delivery

  • Orders are shipped within 2 working days after confirmation.
  • Delivery usually takes 3–5 business days, and up to 5–7 days in case of unavoidable delays.
  • Shipping partners include India Post and DTDC.

Returns & Refunds

  • Returns are only accepted in the following cases:
    • The product is damaged during transit (must be supported by a clear unboxing video).
    • The product received is different from the one ordered.
  • Refunds are processed once the returned item reaches us.
  • Frames Inn reserves the right to decline refunds for products without valid proof of damage or mismatch.

Intellectual Property

All content on framesinn.com including text, images, graphics, and logos are the property of Frames Inn and protected under applicable copyright laws. Unauthorized use is prohibited.

Limitation of Liability

Frames Inn is not liable for indirect, incidental, or consequential damages arising from use of the website, delays in delivery, or issues caused by third-party courier services.

User Responsibilities

You agree not to misuse the website, attempt fraud, or violate applicable laws while using our services.

Privacy & Data

We collect customer information such as name, phone number, email, and shipping address to process orders. Please refer to our Privacy Policy for details on data usage.

Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Kochi, Kerala.